• Track your order.
• Confirm the mode of transportation and inform the customer promptly.
• It is expected that the goods will be confirmed with the freight forwarder and the customer after arriving at the port.
• After the customer receives the goods, we will confirm with the customer that there is no problem with the packaging of the goods. If there are any problems, we will actively provide solutions.
• Follow up with customer feedback and improvement suggestions one or two weeks after the customer receives the goods.
• Provide 7*24 hours positive response.
| Notes | ||||
| FEDEX | IP Express | IP | IE | Friendly to the goods under 100kgs,especially small packages |
| 3 days | 3-5 days | 5-8 days | ||
| DHL | Worldwide | Small packages and goods over 21kgs | ||
| 2-3 days | ||||
| Notes | ||
| Ocean Shipment | Check the vessel date & EDA with agent | Economic and siutable for bulk shipment |
| Air Shipment | Check the flight & EDA with Agent | Friendly to the goods over 100kgs compared with express |

